Find out who to contact with your firearms-related query. In an emergency, always call 111.

Licencing queries

For help with your licence application in MyFirearms and enquiries about licences: 

Phone: 0800 844 431 or 09 302 6500

Hours: 8am to 4.30pm, Monday to Friday.

Online: Contact New Zealand Police form

Endorsements:

For enquiries about all endorsements (other than ‘P’ Pest), contact your District Arms Office.

Pest control endorsements:

Phone: 04 213 5000

Email: ProhibitedFirearmEndorsement@police.govt.nz

If you have concerns about a licence holder

In an emergency, call 111, otherwise use the Police non-emergency reporting line. 

Phone: 105

Online: Contact New Zealand Police form

Suspensions and revocations

Contact the Firearms Resolutions Team. 

Phone: 04 213 5063 ext 46913

Email: FirearmsResolutions@police.govt.nz 

Hours: 8am to 3pm, Monday to Friday. 

Clubs and ranges

Email: ClubsAndRanges@police.govt.nz 

Permits to import or possess

Email: PermitFirearms@police.govt.nz 

Lost or stolen firearms items

Use the Police non-emergency reporting line.

Phone: 105

Online: Contact New Zealand Police form

District Arms Offices

Northland District

Address: 88 Cameron Street, Whangarei

Phone: 09 430 4697

Email: Northland.Firearms@police.govt.nz

Hours: 8am to 4pm, Monday to Friday (hours may differ on public holidays)

Whāngarei Central Police Station – NZ Police website

Waitematā District

Area: Northshore to Waitakere-West

Address: 52 Parkway Drive, Mairangi Bay, Auckland

Phone: 09 477 5088

Email: 

Hours: 8am to 4pm, Monday to Friday (appointments preferred)

North Shore Police Station – NZ Police website

Auckland City District

Area: From Herne Bay and Freeman's Bay to the north, to Onehunga in the south, and St Heliers to Avondale in the west (including Waiheke and Great Barrier Islands)

Address: 13-15 College Hill Road, Freeman's Bay, Auckland

Phone: 09 302 6547

Email: 

Auckland Central Police Station – NZ Police website

Manukau

Area: From Franklin in the south (bordering Waikato Police District) to Otahuhu in the west.

Address: 42 Manukau Station Road, Manukau City, Auckland

Phone: 09 262 6567

Email: FirearmsCountiesManukau@police.govt.nz

Hours: 8am to 4pm, Monday to Friday

Manukau Police Station – NZ Police website

Waikato

Address: 12 Anzac Parade, Hamilton Central

Phone: 07 834 9423

Email: Waikato.Firearms@police.govt.nz

Hours: 8am to 4pm, Monday to Friday

Hamilton Central Police Station – NZ Police website

Rotorua Police Station

Address: 1190 – 1214 Fenton Street, Rotorua

Phone: 07 349 9475

Email: Rotorua.Firearms@police.govt.nz

Hours: 8am to 4pm, Monday to Sunday

Rotorua Police Station – NZ Police website

Eastern

Arms Safety and Control, Havelock North

Address: 27 Havelock Road, Havelock North

Phone: 06 831 0954

Email: Eastern.Firearmslicensing@police.govt.nz

Hours: enquiries by appointment only

Central Districts Headquarters

Address: 410 Church Street, Palmerston North

Phone: 06 351 2550

Email: 

Hours: 8am to 4pm, Monday to Friday (appointments preferred)

Central Districts Headquarters – NZ Police website

Wellington Central Police Station

Address: 41 Victoria Street, Wellington Central, Wellington

Phone: 04 802 3737

Email: 

Hours: 8am to 4pm, Monday to Friday

Wellington Central Police Station – NZ Police website

Tasman

Address: 186 Bridge Street, Nelson

Phone: 03 545 9612

Email: 

Hours: Enquiries by appointment only

Tasman District Headquarters – NZ Police website

Canterbury

Address: 40 Lichfield Street, Christchurch Central City

Phone: 03 363 7920

Email:

Hours: 8am to 4pm, Monday to Friday

Christchurch Central Police Station – NZ Police website

Southern

Dunedin

Address: 25 Great King Street, Dunedin

Phone: 03 471 4920

Email: 

Hours: Enquiries by appointment only

Dunedin Central Police Station – NZ Police website

Invercargill

Address: 117 Don Street, Invercargill

Phone: 03 211 0573

Email: 

Hours: Enquiries by appointment only

Invercargill Central Police Station – NZ Police website

 

 

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