Call 111 when you need an emergency response from Police, Fire or Ambulance.
Ask for Police when:
If you can’t decide if it’s a real emergency and you’re still worried, call 111 and ask the operator. They will help you work out what to do.
Our New Zealand-based team is available to help you register your firearms and answer general enquiries from 8.30am to 5pm, Monday to Friday.
If you're a firearms licence holder, have your licence number handy when you call.
In an emergency, call 111.
Otherwise, use the Police non-emergency reporting line.
You must contact Police immediately if a firearm, prohibited magazine, prohibited part or restricted weapon is lost or stolen.
Providing as much information as possible will help Police process your report.
You must tell Police if your firearms licence card is lost or damaged.
Contact the Firearms Resolutions team.
For Arms Act and Arms Regulations Compliance queries.
For queries or to submit an application:
Email: PermitFirearms@police.govt.nz
For queries or to submit an application:
Email: ProhibitedFirearmEndorsement@police.govt.nz
For queries or to submit an application for a permit to import or possess anything else, contact your Regional Arms Office.
The Official Information Act enables you to make a request for official information held by government agencies, including New Zealand Police.
New Zealand citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand can make a request under the Act.
You can expect the information to be made available unless there is a good reason to withhold it.
Email: media@police.govt.nz
Postal address: 88 Cameron Street, Whangarei
Email address: Northland.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Area: North Shore to Waitakere West
Postal address: 52 Parkway Drive, Mairangi Bay, Auckland
Email address: Waitemata.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Area: From Herne Bay and Freeman's Bay to the north, to Onehunga in the south, and St Heliers to Avondale in the west (including Waiheke and Great Barrier Islands)
Postal address: 13-15 College Hill Road, Freeman's Bay, Auckland
Email address: Firearms.AKLCentral@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Area: From Franklin in the south (bordering Waikato Police District) to Otahuhu in the west.
Postal address: 42 Manukau Station Road, Manukau City, Auckland
Email address: FirearmsCountiesManukau@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 12 Anzac Parade, Hamilton Central
Email address: Waikato.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 1190 – 1214 Fenton Street, Rotorua
Email address: Rotorua.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: PO Box 49, Hastings, 4156, DX MX10043
Email address: Eastern.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 410 Church Street, Palmerston North
Email address: CentralFirearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 41 Victoria Street, Wellington Central, Wellington
Email address: Wellington.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 186 Bridge Street, Nelson
Email address: Tasman.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 40 Lichfield Street, Christchurch Central City
Email address: Canterbury.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Postal address: 25 Great King Street, Dunedin
Email address: Southern.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
Address: 117 Don Street, Invercargill
Email: Southland.Firearms@police.govt.nz
Freephone: 0800 844 431
If you're not in New Zealand: +64 4 499 2870
We welcome your feedback because it helps us improve our services and gives us the opportunity to address things that need putting right.
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Phone 0800 844 431 (04 499 2870) 8.30am to 5pm, Monday to Friday |