Find out who to contact with your firearms-related query. In an emergency, always call 111.
Licencing queries
For help with your licence application in MyFirearms and enquiries about licences:
Phone: 0800 844 431 or 09 302 6500
Hours: 8am to 4.30pm, Monday to Friday.
Online: Contact New Zealand Police form
Endorsements:
For enquiries about all endorsements (other than ‘P’ Pest), contact your District Arms Office.
Pest control endorsements:
Phone: 04 213 5000
Email: ProhibitedFirearmEndorsement@police.govt.nz
If you have concerns about a licence holder
In an emergency, call 111, otherwise use the Police non-emergency reporting line.
Phone: 105
Online: Contact New Zealand Police form
Suspensions and revocations
Contact the Firearms Resolutions Team.
Phone: 04 213 5063 ext 46913
Email: FirearmsResolutions@police.govt.nz
Hours: 8am to 3pm, Monday to Friday.
Clubs and ranges
Email: ClubsAndRanges@police.govt.nz
Permits to import or possess
Email: PermitFirearms@police.govt.nz
Lost or stolen firearms items
Use the Police non-emergency reporting line.
Phone: 105
Online: Contact New Zealand Police form
District Arms Offices
Northland District
Address: 88 Cameron Street, Whangarei
Phone: 09 430 4697
Email: Northland.Firearms@police.govt.nz
Hours: 8am to 4pm, Monday to Friday (hours may differ on public holidays)
Whāngarei Central Police Station – NZ Police website
Waitematā District
Area: Northshore to Waitakere-West
Address: 52 Parkway Drive, Mairangi Bay, Auckland
Phone: 09 477 5088
Email: Waitemata.Firearms@police.govt.nz
Hours: 8am to 4pm, Monday to Friday (appointments preferred)
North Shore Police Station – NZ Police website
Auckland City District
Area: From Herne Bay and Freeman's Bay to the north, to Onehunga in the south, and St Heliers to Avondale in the west (including Waiheke and Great Barrier Islands)
Address: 13-15 College Hill Road, Freeman's Bay, Auckland
Phone: 09 302 6547
Email: Firearms.AKLCentral@police.govt.nz
Auckland Central Police Station – NZ Police website
Manukau
Area: From Franklin in the south (bordering Waikato Police District) to Otahuhu in the west.
Address: 42 Manukau Station Road, Manukau City, Auckland
Phone: 09 262 6567
Email: FirearmsCountiesManukau@police.govt.nz
Hours: 8am to 4pm, Monday to Friday
Manukau Police Station – NZ Police website
Waikato
Address: 12 Anzac Parade, Hamilton Central
Phone: 07 834 9423
Email: Waikato.Firearms@police.govt.nz
Hours: 8am to 4pm, Monday to Friday
Hamilton Central Police Station – NZ Police website
Rotorua Police Station
Address: 1190 – 1214 Fenton Street, Rotorua
Phone: 07 349 9475
Email: Rotorua.Firearms@police.govt.nz
Hours: 8am to 4pm, Monday to Sunday
Rotorua Police Station – NZ Police website
Eastern
Arms Safety and Control, Havelock North
Address: 27 Havelock Road, Havelock North
Phone: 06 831 0954
Email: Eastern.Firearmslicensing@police.govt.nz
Hours: enquiries by appointment only
Central Districts Headquarters
Address: 410 Church Street, Palmerston North
Phone: 06 351 2550
Email: CentralFirearms@police.govt.nz
Hours: 8am to 4pm, Monday to Friday (appointments preferred)
Central Districts Headquarters – NZ Police website
Wellington Central Police Station
Address: 41 Victoria Street, Wellington Central, Wellington
Phone: 04 802 3737
Email: Wellington.Firearms@police.govt.nz
Hours: 8am to 4pm, Monday to Friday
Wellington Central Police Station – NZ Police website
Tasman
Address: 186 Bridge Street, Nelson
Phone: 03 545 9612
Email: Tasman.Firearms@police.govt.nz
Hours: Enquiries by appointment only
Tasman District Headquarters – NZ Police website
Canterbury
Address: 40 Lichfield Street, Christchurch Central City
Phone: 03 363 7920
Email: Canterbury.Firearms@police.govt.nz
Hours: 8am to 4pm, Monday to Friday
Christchurch Central Police Station – NZ Police website
Southern
Dunedin
Address: 25 Great King Street, Dunedin
Phone: 03 471 4920
Email: Southern.Firearms@police.govt.nz
Hours: Enquiries by appointment only
Dunedin Central Police Station – NZ Police website
Invercargill
Address: 117 Don Street, Invercargill
Phone: 03 211 0573
Email: Southland.Firearms@police.govt.nz
Hours: Enquiries by appointment only
Invercargill Central Police Station – NZ Police website
