Find your local arms office or who to contact with your firearms-related query. In an emergency, always call 111.

General enquiries

Our New Zealand-based team is available to help you register your firearms and answer general enquiries from 8.30am to 5pm, Monday to Friday.

Other enquiries

If your firearm is lost or stolen

You must contact Police immediately if a firearm, prohibited magazine, prohibited part or restricted weapon is lost or stolen.

Providing as much information as possible will help Police process your report.

If your licence card is lost or stolen

You must tell Police if your firearms licence card is lost or damaged.

If you have concerns about a licence holder

In an emergency, call 111.

Otherwise, use the Police non-emergency reporting line.

Suspensions and revocations

Contact the Firearms Resolutions team.

Firearms and licensing compliance

For Arms Act and Arms Regulations Compliance queries.

Email: FirearmsCompliance@police.govt.nz

Pest control endorsements

Clubs and ranges

Permits to import or possess

Pistol carbine conversion kits (PCCK)

For queries or to submit an application:

Email: PermitFirearms@police.govt.nz 

Pest-control related permits

For queries or to submit an application:

Email: ProhibitedFirearmEndorsement@police.govt.nz

Anything else

For queries or to submit an application for a permit to import or possess anything else, contact your Regional Arms Office.

Make an Official Information Request (OIA)

The Official Information Act enables you to make a request for official information held by government agencies, including New Zealand Police.

New Zealand citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand can make a request under the Act.

You can expect the information to be made available unless there is a good reason to withhold it.

How to make an OIA request – police.govt.nz

Media enquiries

Regional firearms offices

Northland

Postal address: 88 Cameron Street, Whangarei

Email address: Northland.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Waitematā

Area: North Shore to Waitakere West

Postal address: 52 Parkway Drive, Mairangi Bay, Auckland

Email address: Waitemata.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Auckland City

Area: From Herne Bay and Freeman's Bay to the north, to Onehunga in the south, and St Heliers to Avondale in the west (including Waiheke and Great Barrier Islands)

Postal address: 13-15 College Hill Road, Freeman's Bay, Auckland

Email address: Firearms.AKLCentral@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Manukau

Area: From Franklin in the south (bordering Waikato Police District) to Otahuhu in the west.

Postal address: 42 Manukau Station Road, Manukau City, Auckland

Email address: FirearmsCountiesManukau@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Waikato

Postal address: 12 Anzac Parade, Hamilton Central

Email address: Waikato.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Rotorua

Postal address: 1190 – 1214 Fenton Street, Rotorua

Email address: Rotorua.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Eastern

Postal address: PO Box 49, Hastings, 4156, DX MX10043

Email address: Eastern.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Central Districts

Postal address: 410 Church Street, Palmerston North

Email address: CentralFirearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Wellington

Postal address: 41 Victoria Street, Wellington Central, Wellington

Email address: Wellington.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Tasman

Postal address: 186 Bridge Street, Nelson

Email address: Tasman.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Canterbury

Postal address: 40 Lichfield Street, Christchurch Central City

Email address: Canterbury.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Dunedin

Postal address: 25 Great King Street, Dunedin

Email address: Southern.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

Invercargill

Address: 117 Don Street, Invercargill

Email: Southland.Firearms@police.govt.nz

Freephone: 0800 844 431

If you're not in New Zealand: +64 4 499 2870

If you have feedback or want to make a complaint

We welcome your feedback because it helps us improve our services and gives us the opportunity to address things that need putting right.

Give feedback

 

Need help?
phone Phone 0800 844 431 (04 499 2870)
8.30am to 5pm, Monday to Friday